August 18, 2010
AlexiusApollonius interviews Andreas Weidenhaupt, CEO of Frogster
It turns out that AlexiusApollonius asked most of the questions I had sent to Frogster a few weeks ago for the TERAFans Q&A anyway, so this interview should provide lots of good information for European players!
Check out the interview below and thanks so much to AlexiusApollonius and all of Ethics Violation for their continued support of the community here at TERA Fans :]

AlexiusApollonius: Hi Andreas! I see you're as busy here at Gamescom as you were yesterday at GDC.
Andreas: Hello Alex, it's nice to see you here at Gamescom. I actually have some appointments but I'll gladly answer your questions.
AlexiusApollonius: Sure and thank you again for your time.
Andreas: No problem.
AlexiusApollonius: Please tell me about the different game versions and if they will be cross languages... For example, if someone lives in France will they have to buy the English version from a German store?
Andreas: We will have TERA available in three versions: English, German, and French. We plan to have one European client and the players will be able to choose their language from there.
AlexiusApollonius: When will tera-europe.com open?
Andreas: Today, with the beginning of Gamescom.
AlexiusApollonius: Please tell me about your co-operation with Bluehole Studios and En Masse Entertainment.
Andreas: We are working very closely with BHS and we discuss things with En Masse very often since it's necessary to think globally for a product such as TERA.
AlexiusApollonius: Will you handle FGT tests and Betas for Europeans?
Andreas: We don't know about FGTs yet but there will be certainly a CB and an OB. We also plan to time all announcements and updates with En Masse Entertainment, simultaneously.
AlexiusApollonius: Is Frogster going to support unofficial competition the same degree as En Masse is?
Andreas: Since I am also coming from the community, I know how important that is. We actually invited 20 fansites to gamescom and we will give 120% to the community.
AlexiusApollonius: Can you please tell me about IP Blocks? Will EU players be able to play on US servers and vice versa?
Andreas: At this time, we don't plan to have IP Blocks in-game. We understand that many people are in guilds with players from all over the world, but we think it would be a better gameplay experience for players to play on local servers.
AlexiusApollonius: Since TERA has an action combat system latency, ping, and MS are very important. What do you intend to do to offer us the players a healthy gaming experience?
Andreas: We will build brand new servers for TERA in Frankfurt.
AlexiusApollonius: What about censorship? Will you cut any content for TERA?
Andreas: TERA is a really awesome game and we don't intend to cut any content for the purpose of rating. The good thing is that as it is now, TERA will probably get a 12+ rating.
AlexiusApollonius: What about in-game support? Will it be like NCSoft where you wait days for a reply or more blizzard-like where support is almost instant?
Andreas: We want to offer players premium support which will include telephone support and in-game support.
AlexiusApollonius: How will you proceed against botters and farmers?
Andreas: Frogster is one of the first companies to successfully sue gold farming companies and force their sites to close. You can be sure that we will try to keep things in control as much as we can... though it will be a hard fight between us and the thousands of those trying to sell gold. Furthermore we are always in contact with BHS on this matter, trying to offer the best experience to the players.
AlexiusApollonius: Thank you again for the time and effort you spend on TERA for us.
Andreas: No, it is you I have to thank, because it's very important to us that we are able to communicate with the players. Your opinions and the time you have invested in the game are of immense value for the company and the game.
Filed by TERA Fans News at 5:19 pm under Uncategorized Tagged Alex, Appointments, Betas, Bhs, Cb, Ceo, Different Game, English German, Entertainment, Ethics, Europeans, Fantastic News, Frogster, Game Versions, Gamescom, Gdc, German Store, High Commissioner, Languages, Png, Unofficial C
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